How would you act differently if you had to live with your customers 24-7? What about if you had to live with your co-workers 24-7? That’s the experience of today’s guest, Paul Rutter. Paul has had over 40 years in the Hospitality/Travel/Cruise industries. Having served as Cruise Director onboard some of the largest and most luxurious cruise ships in the world, Paul has enjoyed a unique experience. He’s author of “Repeat Business Inc: The Business of Staying in Business” and his new upcoming book “You Can’t Make This Ship Up: Business Strategies, Life Lessons and True Stories from 40 Years at Sea” will be available on Amazon later this month.
Sailing Into Better Customer Service with Paul Rutter
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