“In all drama, there’s always a lack of clarity.”

Such insight from today’s podcast guest, Marlene Chism. We have a great conversation filled with tips for guiding you through difficult conversations and moderating conflict.

Dive In:

3:00 Meet Marlene, hear about her career, the process of writing a book and why she has a passion for understanding (and bettering) relationships.

7:30 What do you see in terms of conflict today? Brandon asks Marlene if conflict is the same or different post pandemic. “Conflict will always exist.” What’s changed: “Social media.”

09:00 “In all drama, there’s always be a lack of clarity.” Marlene explains how people can use technology to their advantage.

11:00 Problems: Culture. “The system itself if part of the problem.”

13:00 “Listen and don’t make promises you can’t keep.” – Marlene

14:00 The boat, the island and the shark. What to start the difficult conversation? Marlene says it’s important to understand the intention of the conversation. Intention = goal with a soul.

20:00 “You will not have the answer before the conversation; the answer will come through the conversation and you have to be uncomfortable in the unknown.” – Marlene

22:45 Nothing changes without willingness.

24:30 Three forms of resistance: your own, others, resisting the resistance.

25:50 Marlene’s Life Hack: “Disagreement does not ruin relationships, disrespect does.”

Show Resources: