Excited to have my friend and mentor, Len Leritz, back on the show to discuss how to have better conversations. (It’s all about focusing on the other person, folks!)

Dive In:

4:00 How do we get hung up in conversations? Len says to focus on the posture and intention of the conversation. The mistake we often make? We focus on what we need instead of what the other person needs.

05:30 We also make the mistake of talking about a solution: what we think should be done and who should do it when. Len explains the difference between needs and solutions.

08:30 Needs can be harder to define than solutions. Brandon and Len discuss.

11:00 “Our greatest power lies in our chosen vulnerability.” – Len

12:00 “Life is a negotiation everyday.” – Len

13:30 How do we learn what someone else’s needs are? Ask questions.

17:30 Len highlights the importance of paraphrasing back to the speaking party what you’re hearing to make sure you understood what is being said.

19:00 How do we get curious… the right way? Len and Brandon discuss avoiding “why” in your questions to others.

27:30 “How do I send you home a hero?”

28:00 Len’s Life Hack: Pay attention to the last thing the other person said to you.

Show Resources: