Last month, Emily and I had the pleasure of traveling to Las Vegas for the 2022 NAPA Expo. I spoke to over 18,000 regional managers and store owners about how to master urgency when everything is urgent.
Today, we’re sharing takeaways from our time at the Expo, including some key challenges I see many leaders facing on a new episode.
Dive In:
4:00 Brandon and Emily explain what the NAPA Expo is all about.
7:25 How do you know when it’s time to move a team member to a new seat or let them go?
11:45 Brandon details using urgency to get a team moving and in the right seat (author vs. editor).
13:00 Going from working “in” the business to “on” the business.
17:00 Trust and delegation.
20:00 Brandon shares how to lead a championship team (Chick-fil-A example).
Show Resources:
- Ready to master urgency? Get Brandon’s first book, “The Hot Sauce Principle: How to Live and Lead in a World Where Everything is Urgent All of the Time“.
- To download this show and catch up on others, find us on iTunes, Stitcher, Google Play, Spotify and YouTube.
- Connect with Brandon on LinkedIn.
Therapist, professor, consultant and radio host, Brandon Smith brings an upbeat, witty approach to the challenges of workplace health and dysfunction. 
